Privacy Policy

1. Introduction

Welcome to The OtherWife ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform, website, or mobile application (collectively, "Services"). By using our Services, you consent to the data practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: When you sign up, we may collect your name, email address, phone number, and delivery address.
• Vendor & Delivery Partner Information: If you register as a vendor or delivery partner, we may collect your business details, bank account information, government-issued ID, and tax details.
• Payment Information: We collect payment details for transactions processed via secure third-party gateways (e.g., Paystack, Budpay, Stripe).
• Usage Data: We collect information on how you interact with our Services, such as order history, preferences, and device information.
• Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your user experience and analyze site traffic.

3. How We Use Your Information

We use the information collected for the following purposes:

• To provide, maintain, and improve our Services.
• To process transactions and facilitate secure payments.
• To verify vendor and delivery partner identities.
• To personalize user experience and improve recommendations.
• To communicate important updates, promotions, and service notifications.
• To comply with legal obligations and enforce our Terms & Conditions.

4. Data Sharing & Third-Party Services

We do not sell your personal data. However, we may share your information with:

• Service Providers: Payment processors, delivery logistics partners, and customer support providers who assist in operating our Services.
• Legal & Regulatory Authorities: When required by law, we may disclose personal data to comply with legal obligations or respond to lawful requests.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Data Storage & Security

We implement strict security measures to protect your data, including:

• End-to-end encryption for transactions.
• Secure cloud storage with access control.
• Regular security audits to prevent unauthorized access.
• Compliance with GDPR, NDPR, and CCPA data protection laws.

6. Your Rights & Choices

Depending on your jurisdiction, you have rights over your personal data, including:

• Access & Correction: You can request access to your personal data and correct inaccuracies.
• Data Deletion: You can request that we delete your data, subject to legal retention requirements.
• Opt-Out of Marketing: You can unsubscribe from promotional emails and notifications at any time.
• Restrict Processing: In certain circumstances, you can request restrictions on how we process your data.

7. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us for deletion.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through email or app notifications. Your continued use of our Services after such updates constitutes acceptance of the revised policy.